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Three Star Leadership | Wally Bock | Leadership: Make Those Tough Conversations Easier
Make tough conversations easier
- Touch base often, to catch problems when they're small.
- Build relationships through conversations. Your employees will learn about you and whether they can trust you.
- Have regular one-on-ones with your team members.
- Solve problems as they appear. The smaller, the easier to handle.
- Keep tough conversations private, away from distractions.
- Tailor what you say and do to the person you’re meeting with.
- Treat people with dignity.
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Tough conversations
If leadership is your job, you can’t walk away from them. Because they're part of your job.
These are conversations about performance and behavior. Most bosses dread them.
Make tough conversations easier
- Touch base often, to catch problems when they're small.
- Build relationships through conversations. Your employees will learn about you and whether they can trust you.
- Have regular one-on-ones with your team members.
- Solve problems as they appear. The smaller, the easier to handle.
- Keep tough conversations private, away from distractions.
- Tailor what you say and do to the person you’re meeting with.
- Treat people with dignity.
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Key Idea
The Art of Confrontation
- Develop relationships with your team members: that way both of you are more willing to listen.
- Don’t put it off.
- Choose a private and safe place.
- ...
3
Key Ideas
Authentic leadership
Is a management style in which leaders are genuine, self-aware, and transparent.
An authentic leader is able to inspire loyalty and trust in her employees by consistently display...
Components of Authentic Leadership
- Self-Awareness: be aware of your trengths, weaknesses, and values and displaying them to your team.
- Relational Transparency: remain genuine, straightforward, and honest with your team. Display the behavior you hope to see in your employees.
- Balanced Processing: stick to your values when making decisions, but remain open to discussions and alternatve options.
- Doing the right thing: focus on doing the right thing for the long-term success of the business, not yours.
3 ways to practie self-awareness as a leader
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Power tips for tough conversation
- Build positive relationships: Pat people on the back more than kicking them in the pants;
- Tell people they matter by being prepared when they show up
- Choose an...