Often enough, figures and facts are preferred to stories in the working environment, and this actually leads to building up a certain distance among the very team members or between the company and its customers.
On the other hand, sharing a personal story makes people get closer to each other and gives them the feeling that anybody can make and overcome mistakes, proving therefore invaluable to the idea of bonding. Storytelling enables cooperation by creating bonds based on strong emotions such as empathy.
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Emotional contagion is a phenomenon that occurs when a person or groups emotions and behaviours affect the emotions and behaviours of some other person or group. This can be negative or pos...
Emotional contagion is linked to many psychological studies on social behaviour.
To be empathetic, we need to feel the other person's situation, while keeping our own autonomy intact. There is a certain distance between us and the other person whom we feel empathy for.
Emotional contagion removes the barrier and the person who is trying to be empathetic starts to show the same problem themselves, drowned in the negative feelings of the other person.
... get in the habit of pausing to ask, "Does this piece of writing achieve its purpose?" to avoid miscommunication and inefficiencies.
When you write anything for work, you hav...
Why did you write this email, message or report? Everything you include in your piece of writing should support your core purpose.
Don't waste words on meandering ideas and extraneous information. And when reviewing what you've written, put yourself in the reader's shoes. Will they understand what you're trying to achieve?
If you can't appeal to your reader, no composition skill or subject matter expertise means a thing. To do this, understand your reader's goals and how your purpose fits in.
When you review your writing before sending, ask yourself whether your writing helps the reader understand what's in it for them.
A new joinee has to showcase the skills he possesses and at the same time, build the foundation of a good relationship with the new coworkers.
Establishing trust is importa...
Trust makes us feel psychologically safe at the workplace. One can focus on creative, collaborative work where there is a free flow of ideas and everyone is benefiting from each other’s energy. One can freely ask for support, test new ideas, and be oneself without any fear of judgement.
Trustworthy colleagues result in a positive, safe and comfortable work environment that translates into better work. There is less stress, faster decision making and more innovation.
One can take cues from how coworkers trust each other by their body language, the way they interact on Slack, or how relaxed and casual they are around each other.
If help is sought after, and clarifications are prompt, even during virtual (Zoom calls) environments, one can gauge the level of trust in the workplace.
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