Do's

The expectation of rewards may decrease the spontaneous interest in the activity to be rewarded. So it’s important to understand what the rewards should be and how they should be awarded to avoid this side effect.

Rewards should go beyond the usual healthcare and salary raise to p...

• It used to be that when you left a job, you were seen as a traitor. Now companies make efforts to ensure people leave on good terms. They have programs that keep the door open in case employees want to return.
• Not only is there less risk in letting your manager know you're looking,...

• Map out career paths. Having clearly defined career paths gives people something to work towards. 
• Rethink your metrics to properly reflect the work. While it’s great that support reps can really get their teeth into complex problems and pull apart i...