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In a conflictual meeting
A few other mental models to keep in mind while in a meeting with conflict:
- Probabilistic Thinking: Understanding the base information before evaluating the severity of the anomaly.
- The law of Large Numbers: Statistical figures are more reliable in large sample sizes.
- Correlation is not causation: If something is associated with a problem, it doesn't mean it is the cause of the problem.
- Feedback Loop: Looking for cues in the real-time responses and behavioural changes on the other side, figuring out the next possible steps and solutions.
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The mental model of relativity states that everyone's outlook, viewpoint and perspective are different from ours.
This mental model states that most actions made by people need not be categorized as malicious or intentionally bad, but simply a sign of incompetence and acting out of fear.
When polarizing topics are discussed in meetings, it can turn into a fight. In these conflicts, where passions run high, people tend to confuse correlation with causation while determining the reason for the problem, or can have hindsight bias. They can also create evidence out of nothing or ass...
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I have always been fascinated by mental models. The same way scientists are looking for a theory of everything, I sometimes wonder if there is a universal theory of the mind. An all-encompassing, coherent framework that would fully explain and link together all aspects of our biology and psychology.
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