The world's problems like global warming, air and plastic pollution, and terrorism cannot be solved without empathy. A lack of empathy makes us focus on short-term goals, and our greed, ignoring the larger, more difficult problems that need to be tackled. 

Even if someone does have empathy, it is limited to one's inner circle, and not towards humanity in general. Our empathy needs to be towards the entire planet and its inhabitants. The current age should harness humanity's emotional side if our future generations want to remember us as 'good' ancestors.

We usually adopt cold and technical solutions to the problems being faced by the world, with little regard to 'unstable' feelings like passion and emotion. As a species, we have always suppressed our emotions (the heart) seeing them as a roadblock and worked with dispassionate calculations ...