Be objective and consider if the person is poor fit for the job, lacking the necessary skills, or misunderstood the expectations. Consider also that you might be contributing to the negative situation. Don't just focus on the underperformer, think about what changes you can make as well.
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Underperformers in the team will always exist, having a growth mindset means being able to communicate and give appropriate actions that is both useful to the team's goals and the individual.
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The value of hard work and persistence
How to stay focused on long-term goals
How to learn from failures and setbacks
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