Organizations today are very complex, and even the best leaders do not have enough technical depth to fully understand multifaceted issues. But when decision-makers rely on others’ knowledge and expertise without any perspective of their own, they have a difficult time integrating that information to make effective decisions.
And when they lack even basic knowledge and expertise, they have no way to tell if a decision is brilliant or terrible.
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Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
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