Draw the line when the time comes - Deepstash
Onboarding Matters

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How to create a successful onboarding process

Why onboarding is crucial for customer retention

How to measure the success of onboarding

Onboarding Matters

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Draw the line when the time comes

When you are a mentor, you do your best to help your mentee to fulfill his or her goal. 

However, sometimes you can not provide the other with everything that is necessary or maybe you two just do not match as working partners. And this is when a line has to be drawn and the truth has to be spoken so people can make the right decision.

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Find a matching mentee

If you decide on becoming a mentor, you might want to consider choosing a mentee who shares your interests. It will make everyone's life easier. Moreover, you will also be able to provide more useful pieces of information, that is to say, to fulfill your duty as mentor.

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Mentoring is no motherhood related

Mentoring is, in no way, a synonym for motherhood. Therefore, if you are a mentor, bear in mind that your mentees are not your children. 

You will do a great favor both to yourself and to them, by making sure that they behave responsibly and know their part.

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A mentor's real purpose

More than giving directions, a mentor is supposed to provide the so-called pieces of supportive advice, which will enable the mentee to make up her or his mind, based on their own beliefs.

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Building effective mentoring relationships

Mentoring requires having a clear idea of how the sessions themselves are to happen. 

Make sure that from the very beginning you communicate to your mentee exactly how all is going to take place: how often, where, how, etc. Get to know the other and use all the means you dispose of in orde...

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Empowering your mentee

Mentoring has as ultimate goal the fact of making the mentee feel more self-confident and aware that he or she can achieve whatever planned. 

In order for this to happen, it is the mentor's duty to lead the mentee to the right questions, but not to the answers themselves.

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The joy of being a mentor

Being a mentor means, above all, having a feeling of accomplishment when your mentee has reached the desired goal. Moreover, having succeeded to establish a great relationship throughout the working sessions can only lead to more joy.

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john_mq

“Talent wins games, but teamwork and intelligence win championships.”, Michael Jordan

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Move on when the time comes

If you know you can’t solve it, or if the customer isn’t worth saving, you should probably move on. Ask yourself this question, Is this customer worth all the effort you are taking to save them? It is obvious that you cannot solve every cancellation reason?

Maybe sometimes it’s not enough t...

Finding The Right Therapist

Finding a suitable therapist, right for both the partners can take time. Take into consideration:

  • Both partners are comfortable with the choice.
  • Any preferences (gender or cultural background) are taken into account.
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When a line has been crossed

When someone has crossed a line, you should open up the conversation alerting the other person to your feelings, concerns, or objections.

Some conversation starters:

  • "I thought you should know..."
  • "I wanted to bring something to your attention. I felt uncomfortable wh...

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