Saying ‘no’ is quite difficult for most of us, especially when working as freelancers.
However, even though difficult, sometimes it is essential to say ‘no’: when you do not have time, when you do not want to do the task, etc. Therefore, using words such as ‘unfortunately,…’ or ‘no, but..’ could make your life easier.
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"The pessimist complains about the wind. The optimist expects it to change. The leader adjusts the sails.”- John Maxwell
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