What improvements to prioritize

If you want to improve your life, you have to be committed and start from the right foundation.

The typical person could make considerable improvements in less than a year.

Support is an incredibly valuable listening post to help mitigate churn because customer's issues are usually first escalated to them. They have the best and possibly the earliest gauge on customer temperature and likelihood of churn. 

Thus, your product and and customer success teams shoul...

There will be false starts and reversals. Maximise the odds of your success by setting targets for yourself that are specific and realistic. Negotiations often fizzle out because larger goals become buried by everyday work.

Great careers are not made in a vacuum. You need ...