“People will forget what you said, people will forget what you did, but people will never forget how you make them feel.” (Poet Maya Angelou).
Leaders must learn to be aware of how they affect other people and how much their employees notice what they do. They must act with thoughtful intent. However, many leaders fail to work deliberately on developing self-awareness, a deficit that hampers their ability to perform well or to empathize with other people, and that may lead to failure.
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