Learn more about corporateculture with this collection
How to align stakeholders
Best practices in product management leadership
How to create value together
Lopsided Metrics
And the problem in business is that we have lopsided metrics. We have a million and one metrics to measure someone's performance and negligible to no metrics to measure someone's trustworthiness. So, what we end up doing is promoting or bonusing toxicity in our businesses which is bad for the long game because it eventually destroys the whole organization.
17
236 reads
MORE IDEAS ON THIS
A Leader Isn’t Always The Highest Individual Performer
The irony is that it's unbelievably easy to find these people. Go to any team and say “Who's the asshole?” and they will all point to the same person. Equally, if you go to any team and say “Who do you trust more than anybody else? Who's always got your back and will be there with you wh...
18
220 reads
A Graph For Wartime And Peacetime
So, I've worked with the Navy seals. And I asked them “How do you pick, like, the guys that go on Seal Team 6?”, right, because they’re the best of the best of the best of the best. And they drew a graph for me. And a one axis they wrote the word “performance: and on the other axis they w...
18
289 reads
Trust As Performance: Trust Is Performance
The way they define the terms is performance is “performance on the battlefield” and trust is “performance off the battlefield”. So, “performance” is your skills, it is “Did you make your quarterly earnings?”, whatever, however ...
19
297 reads
A Toxic Leader And A Toxic Team Member
And this is what they told me: so, of course, nobody wants the low performer of low trust; and of course, everybody wants the high performer of high trust. But what they learned is that another person, the high performer of low...
19
267 reads
CURATED FROM
IDEAS CURATED BY
Trust As Performance: Trust Is Performance.
“
Related collections
Other curated ideas on this topic:
The use of metrics
John Doerr's Measure What Matters is about the importance of setting clear goals and using metrics to back them up. Doerr argues that metrics-driven OKRs (objectives and key results) have a considerable impact.
In contrast, Jerry Muller's The Tyranny of Metrics...
The tyranny of metrics
One criticism of metrics is the obsession with numbers leaves no space for qualitative assessment.
Numbers present a deceptive quality of objectivity. We tend to think of data as representing objective truth, but it does not always deserve the authority we give it.
The Required Budget
We would advise small businesses to have a budget equivalent to a senior-level marketer’s salary, e.g., $120,000. This is why it is often cost effective to hire an agency—a small business gets a whole team of experienced staff for the price of one employee.
As a last resort, if the small b...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates