How to Deal with Difficult People | Jay Johnson - Deepstash

How to Deal with Difficult People | Jay Johnson

  • Our brains have a natural response to difficult people that causes stress and anxiety.
  • Conflict with difficult people can lead to turnover, absenteeism, and project failures.
  • We can change our framework for dealing with difficult people by changing how we label them.
  • Behavioral intelligence has four quadrants: explaining existing behaviors, predicting future behaviors, influencing others' behaviors, and controlling our own behaviors.

28

342 reads

CURATED FROM

IDEAS CURATED BY

alliebaig

Actionable Insights | Key Takeaways | Learning Outcomes

The idea is part of this collection:

Master Public Speaking

Learn more about corporateculture with this collection

How to adapt to different speaking situations

How to engage with an audience

How to use body language effectively

Related collections

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates