The cue triggers the brain and initiate a behavior.
On the Japanese rail system, staff habitually "point and call" out seemingly obvious things, like trains leaving platforms or lights changing.
This reduces errors by 85% and accidents by 30%.
9
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CURATED FROM
IDEAS CURATED BY
The reason why I am posting on this book it is because thanks to this book, my life has had a drastic improvement. However, it doesn't take just a few pages to read to have a better life, it also takes tiny actions
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