- Who : Who is my audience?
- What : What do they need to know?
- When : When does this apply, when did this happen, or when do they need to know it by?
- Where : Where is this happening?
- Why : Why do they need this information?
- How :How should they use this information?
You also need to ask yourself, "Do I really need to send this email?"
Professionals in every sector are inundated with emails every day, many of which are unnecessary. Save yourself and your reader time by making sure that each email you send is truly necessary and relevant.
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Bottom Line Up Front (BLUF)
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The Five Ws
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