Know Your Customer

• Customer service is the wrong target increasing customer is the right target.
• Companies becomes so consume about their current customer satisfaction that many are failing to aggressivly acquire and exponential expand market share.
• Remember customer satisfaction cannot exist w...

When starting out as a freelancer, it can be challenging to know where to price yourself based on your knowledge and your skills in the market. To work this out, we suggest you:

• Find your niche. This is the value freelancers bring to many companies to help meet their n...

Messenger can help you close the gap between customer intent and customer action.

(Awareness >>Consideration>> Connection>>Trust)

1. Define a target audience for your Messenger experience.
2. Make sure the right people find your business and s...