Listening Deeply and Openly
Listen fully without immediate judgment, defensiveness or interruption in order to understand the other person’s perspective. Reflect back what you hear to confirm understanding.
Ask curious questions to learn more, not interrogate. Provide space for people to share thoughts and feelings freely and feel heard. Manage your reactions.
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The book Can We Talk? by Roberta Chinsky Matuson offers strategies for having meaningful and constructive conversations at work to strengthen relationships and build trust. It provides guidance on communication skills.
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Similar ideas to Listening Deeply and Openly
Listen for Understanding
As the person shares feedback with you, listen closely. Allow the person to share their complete thoughts, without interruption. When they’re done, repeat back what you heard.
Avoid analyzing or questioning the person’s assessment; instead, just focus on understanding his ...
Tips To Improve Your Listening Skills
- Be fully present. Avoid distractions and multitasking, focusing exclusively on the other person.
- Ask a question to better understand and help the conversation go deeper.
- Question more. Good questions make for great conversation. The more you listen, the m...
Listening Techniques-1
Regardless of the problem, there’s no substitute for listening to your partner.
How do we become better listeners? Give a “CRAPO”. Here’s what I mean:
1. Clarify: Be clear about what they’re saying if not ask questions.
2. Reflect th...
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