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Oscar
@osc684
Real-time communication drawbacks
While real-time communication inside of a team might lead to solving faster some issues, it also has various disadvantages.
For instance, having your colleagues come to ask you questions to which you feel pressured to answer on the spot leads to you being continuously interrupted, which results in being less productive and feeling stressed or even getting a burnout, as you try to do everything in proper time.
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Oscar
@osc684
When it comes to team communication, faster isn’t always better
Faster Isn’t Better
Back-to-back video calls, all-day team chats combined with an expectation of immediate response is taking its toll on people trying to work from home.
In the quest to create a real-time ...
Asynchronous Vs Synchronous Communication
Asynchronous communication is when we send a message (such as emails) without expecting an immediate response. The recipient can take hours to answer it.
Synchronous (or real-time) communication is when you and the other person are engaged in a face-to-face audio or video conversation, like a video call or a phone call. The information discussed is responded immediately.
Instant messaging tools like Slack or Teams are synchronous, and in some companies, email is also used as a real-time communication tool.
Communication Boom
Team communication has increased by 50 percent in the last 20 years. We spend an average of three hours a day working on emails. On an average, Slack users send about 200 messages in a day.
This near constant communication hampers work productivity, with video calls, one-on-one meetings, e-mail and team chat leaving little room for actual work.
Tucker
@tucker347
How to be Remote-First When You Still Have an Office
The challenges of hybrid teams
Most companies embracing remote work also have dedicated headquarters. But remote-ish teams have even more communication and collaboration challenges than fully remote teams.
...Remote-friendly vs remote-first
The single biggest mistake companies can make is to opt to be remote-friendly instead of remote-first. Companies often accept the idea that remote is the future of work without creating an inclusive culture to ensure it works for everyone.
- Remote-friendly environment: Employees are allowed to work remotely, but work is not optimized for it. There is a disconnect between office and remote employees and team meetings exclusively occur in a co-located time zone. Water cooler chat is a space for key decisions and presence is correlated with meaningful work. Communication is synchronous-first. Managers must work in the office.
- Remote-first companies: Employees are empowered to adopt remote work. Real-time meetings are kept to a minimum and recorded. Decisions are made online and performance is measured by output, not by hours worked. Communication is asynchronous-first. Managers are encouraged to work from home.
Connecting a remote-ish team
Hybrid companies function best when the entire company is optimized for remote work. Successful hybrid teams set up processes to help their remote workers thrive alongside their office teammates.
Leadership must acknowledge the various challenges remote workers face and create solutions. Create a remote work policy that keeps remote workers and contractors from feeling like second class team members. Remote workers should feel fully connected and not missing a thing.
Ryan V.
@ryan_rvv221
What To Do When Remote Projects Go Awry - Ambition & Balance
A Central Management Tool
Physical presence does play a large part in moving our projects forward. Managing a project remotely requires a diligent and transparent approach to keep track and maintain the various tasks, deadl...
Keep teammates accountable
Creating accountability is a great way to manage the work remotely. Accountability is shifted to the teammates, who are now supposed to be responsible for their own work and decisions.
One way to build accountability in remote teams is to assign groups and let teammates hold each other responsible. Also make teammates share their work experience and any issues they face, publicly (within the team) so that it acts as a ready solution for others, reducing repeat work.
Document Everything
Even if the team is small, document, formalize and map each process, making it scalable and automatic.
Standard Operating Procedures, if used correctly in a remote setting, can act like a central nervous system.
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