It's essential to add 4C's with your 4P's traditional marketing Mix in order to attract customer. Once they have great experience with the brand, they will buy more. They buy more, company make benefits.
Therefore, this will reduce your company fidelisation budget.
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The 4Ps marketing mix are not enough anymore! In this era, where many products are present in the market, it's difficult to attract customer with a product centric approach alone. Now, brands need to focus more on the Customer Centric Approch: The 4C's!
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Similar ideas to COMBINE 4C'S and 4P'S
A customer service video allows people to self-serve and find a better way to solve their problems. It makes them happy and they will give a good rate for your organization.
Once the customer satisfaction rate increases, your company will gain some benefits, such as:
...They will:
Long ago, a great user experience design was enough to give an edge. If something was easy to use or functioned well, it was enough to get people excited.
Now, your brand is far more important. Branding in the traditional sense is not enough. Branding is not a logo, your n...
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