Increase Customer Satisfaction Rate
A customer service video allows people to self-serve and find a better way to solve their problems. It makes them happy and they will give a good rate for your organization.
Once the customer satisfaction rate increases, your company will gain some benefits, such as:
- 89% of individuals tend to make another purchase from the same brand after experiencing positive customer service.
- It helps to enhance customer retention by 5%.
- When businesses prioritize excellent customer experiences, they can generate sales between 4% and 8% higher than their market.
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