Principle 1<ul><li>Dont criticize, condemn or complain. </li></ul>Principle 2<ul><li>Give honest and since appreciation. </li></ul>Principle 3<ul><li>Arouse in the other an eager want. </li></ul>

Fundamental Techniques In Handling People

Be A Leader : How To Change People Without Giving Offense Or Arousing Resentment - Part 1<ul><li>A leader's job often includes changing your people's attitude and behaviour. Some suggestions to accomplish this are :</li></ul>Principle 1<ul><li>Begin with praise and honest appreciation.</li></ul>Principle 2<ul><li>Call attention to people's mistakes indirectly.</li></ul>Principle 3<ul><li>Talk about your own mistakes before criricizing the other person.</li></ul>Principle 4<ul><li>Ask questions instead of giving direct orders.</li></ul>

Be A Leader (1/2)

Principle 7<ul><li>Let the other people think the idea is his or hers. </li></ul>Principle 8<ul><li>Try honestly to see things from the other person's point of view. </li></ul>Principle 9<ul><li>Be sympathetic to the other person's ideas and desires </li></ul>Principle 10<ul><li>Appeal to the nobler motives. </li></ul>Principle 11<ul><li>Dramatize your ideas. </li></ul>Principle 12<ul><li>Throw down a challenge. </li></ul>

How to Win People To Your Way Of Thinking (2/2)

Principle 1<ul><li>Become genuinely interested in other people. </li></ul>Principle 2 <ul><li>Smile</li></ul>Principle 3<ul><li>Remember that a person's name to that person is the sweetest and the most important sound in any languages </li></ul>Principle 4<ul><li>Be a good listener. Encourage others to talk about themselves. </li></ul>Principle 5<ul><li>Talk in term of the other person's interests.</li></ul>Principle 6<ul><li>Make the other person feels important - and do it sincerely. </li></ul>

6 Ways To Make People Like You

Principle 1<ul><li>The only way to get the best of an argument is to avoid it. </li></ul>Principle 2<ul><li>Show respect to the other person's opinion. Never say, "You're wrong". </li></ul>Principle 3<ul><li>If you are wrong, admit it quickly and emphatically. </li></ul>Principle 4<ul><li>Begin in a friendly way. </li></ul>Principle 5<ul><li>Get the other person saying "yes yes" immediately. </li></ul>Principle 6<ul><li>Let the other person do a great deal of the talking. </li></ul>

How to Win People To Your Way Of Thinking (1/2)

Be A Leader : How To Change People Without Giving Offense Or Arousing Resentment - Part 2Principle 5<ul><li>Let the other person saves face.</li></ul>Principle 6<ul><li>Praise the slightest improvement and praise every improvement.</li><li>Be hearty in your approbation and lavish in your praise.</li></ul>Principle 7<ul><li>Give the other person a fine reputation to live up to.</li></ul>Principle 8<ul><li>Use encouragement. Make the fault so easy to correct.</li></ul>Principle 9<ul><li>Make the other person happy about doing the thing you suggest.</li></ul>

Be A Leader (2/2)

An all-time classic favourite suggestions and wisdom on building and maintaining relationships in life.

Updated for today’s readers, Dale Carnegie’s timeless bestseller How to Win Friends and Influence People is a classic that has improved and transformed the professional and personal and lives of millions. One of the best-known motivational guides in history, Dale Carnegie’s groundbreaking book has sold tens of millions of copies, been translated into almost every known language, and has helped countless people succeed. Originally published during the depths of the Great Depression—and equally valuable during booming economies or hard times—Carnegie’s rock-solid, time-tested advice has carried countless people up the ladder of success in their professional and personal lives. How to Win Friends and Influence People teaches you: -How to communicate effectively -How to make people like you -How to increase your ability to get things done -How to get others to see your side -How to become a more effective leader -How to successfully navigate almost any social situation -And so much more! Achieve your maximum potential with this updated version of a classic—a must-read for the 21st century.

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Dale Carnegie was an American writer and lecturer, and the developer of courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills.

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