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Similar ideas to In Person
First off, you can't get angry too because then there are two angry people.
Tell yourself they are having a bad day. Don't try to shut them up or talk over them. It doesn't work. Instead, listen actively. Don't judge or analyze what the person is saying at first. Just try to un...
Try to talk about the issue at hand and how it makes you feel.
For example:
“It makes me feel frustrated that you forgot what I wanted. Is there a way I can help you to remember next time?”
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