The Risk of Confruntation
There are two ways to confront or criticize another human being: with instinctive and spontaneous certainty that one is right, or with a belief that one is probably right arrived at through scrupulous self-doubting and self-examination. The first is the way of arrogance; it is the most common way; it is usually unsuccessful, producing more resentment than growth and other effects that were not intended. The second is the way of humility; it is not common, requiring as it does a genuine extension of oneself; it is more likely to be successful, and it is never, in my experience, destructive.
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