Apology Is Complicated

  • An apology is useless if spoken too soon. It is important to first let the grieving party speak their minds.
  • For public figures, the sincerity of the apology is trickier, as their public apology (to a grieving party or family member) may sound good to the world but may not be enough for the recipient.
Vanessa  (@vanessaw) - Profile Photo

@vanessaw

🗣

Communication

MORE IDEAS FROM THE ARTICLE

The Rules Of Sorry
  • Accept Responsibility.
  • Acknowledge harm and suffering that you may have caused.
  • Do make a promise of future correction of the mistake.
  • Be sincere.
  • Make an offer of an immediate remedy.
  • Don't forget to include the words ‘sorry’ or ‘apologize’.

A recent study in a marketing journal advises to use gratitude, and start with a note of thanks towards what has been endured by the recipient.

For Example, Saying “Thank you for your patience’ instead of ‘Sorry for the wait’.

While apologizing, a certain cost has to be paid up. The point of this cost is not to benefit or enrich the recipient of the ‘Apology Gift’ but the sacrifice or the hurt the giver is willing to undergo.

For Example, an offer to cancel a weekend trip in order to spend that time with the partner.

... along with justifications is all we normally blurt out during a heated discussion or argument, and it just makes things worse.

Focus on the present and the future, and not try to justify the past.

Deepstash helps you become inspired, wiser and productive, through bite-sized ideas from the best articles, books and videos out there.

GET THE APP:

RELATED IDEAS

What forgiveness is

Forgiveness does not mean forgetting or minimising the pain we feel; nor is it about excusing others. 

Forgiveness means making a conscious and deliberate decision to let go of our feelings of resentment or revenge, regardless of whether the person who has upset us deserves it.

If someone hurt you this year, forgiving them may improve your health (as long as you're safe, too)

theconversation.com

An apology

An apology is one of the most profound interactions two human beings can have with one another.

Research by Lazare and others suggests effective apologies—meaning those that are accepted by an offended party—all tend to share a set of underlying features.

The Art and Science of Apologizing

theatlantic.com

Good apology or No apology
  • Most of us haven't been taught how to apologise
  • Our efforts tend to be harmful: vague, intrusive, demanding, or full of warnings that can leave the recipient of an apology feeling even worse.
  • When the apology is absent or it's a bad apology, it puts a crack in the very foundation of a relationship and can even end it.
  • That's why it is critical to get an apology right.

You're Apologizing All Wrong. Here's How To Say Sorry The Right Way : Life Kit

npr.org

❤️ Brainstash Inc.