Storytelling In CX - Deepstash

Storytelling In CX

“Storytelling is a powerful tool for creating emotional connections with customers. Gingiss explains how brands can use storytelling to humanize their brand, convey their values, and create memorable experiences that resonate with customers on a deeper level.”

20

36 reads

CURATED FROM

IDEAS CURATED BY

talhamumtaz

Today's readers, tomorrow's leaders. I explain handpicked books designed to transform you into leaders, C-level executives, and business moguls.

Similar ideas to Storytelling In CX

Dos and Don'ts in storytelling

Dos and Don'ts in storytelling

Do:

  • Consider your audience: choose a framework and details that will best resonate with your listeners.
  • Identify the moral or message you want to impart.
  • Find inspiration in your life experiences.

The Impact On Our Psychology

The Impact On Our Psychology

The most successful brands in the world have an imprint on our psychology and feel like family members to us.

A survey on Apple (iOS) and Samsung (Android) users revealed that Apple users have a high rate of pride and empathy towards the brand, while Samsung users were mostly neutral. It p...

The Moral Motivations for Investing in Sustainability

The Moral Motivations for Investing in Sustainability

Brands implement sustainability because they either care - conforming to stakholder expectations - or comply with regulations; often a combination of both.

Sustainable investing enable individuals to select investments beased on values and personal priorities. More...

Read & Learn

20x Faster

without
deepstash

with
deepstash

with

deepstash

Personalized microlearning

100+ Learning Journeys

Access to 200,000+ ideas

Access to the mobile app

Unlimited idea saving

Unlimited history

Unlimited listening to ideas

Downloading & offline access

Supercharge your mind with one idea per day

Enter your email and spend 1 minute every day to learn something new.

Email

I agree to receive email updates