Being transparent about your goals, interests, and limitations can help build trust and create an atmosphere of openness and honesty. This can help prevent misunderstandings and miscommunications that can derail negotiations.
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"The Art of Negotiation" is an essential guide for anyone who wants to improve their negotiation skills. The book emphasizes the importance of collaboration & empathy in negotiation and provides practical advice on preparing for negotiation, building rapport and trust, and communicating effectively. The book provides real-world examples and explores applications of negotiation in business, personal relationships, and international settings. It debunks common misconceptions about negotiation and offers an optimistic view of the negotiation process as a means of creating value for both parties.
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Similar ideas to 4. Be transparent
Never oversell what you can offer or do to your customers. It's important to be candid about your abilities and limitations.
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