Active listening involves paying attention to what the other party is saying, asking clarifying questions, and acknowledging their points of view. This can help build rapport and understanding and create a more positive negotiation environment.
124
231 reads
CURATED FROM
IDEAS CURATED BY
"The Art of Negotiation" is an essential guide for anyone who wants to improve their negotiation skills. The book emphasizes the importance of collaboration & empathy in negotiation and provides practical advice on preparing for negotiation, building rapport and trust, and communicating effectively. The book provides real-world examples and explores applications of negotiation in business, personal relationships, and international settings. It debunks common misconceptions about negotiation and offers an optimistic view of the negotiation process as a means of creating value for both parties.
“
Similar ideas to 2. Practice Active Listening
By strategically using open-ended questions, emotional labeling, mirroring/reflecting, silence, and paraphrasing, active listening allows the negotiator to gather information on the other person and simultaneously demonstrate empathy and rapport,
Be curious about your partner’s point of view rather than trying to anticipate every situation. Active listening involves:
Asking people to talk and simply listening to them makes you a better conversationalist and extremely likeable.
The basics of active listening are:
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates