Nonverbal cues such as eye contact, facial expressions, and body language can convey important information and help establish rapport and trust. It is essential to be aware of your own nonverbal cues and to interpret the other party's nonverbal cues accurately.
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"The Art of Negotiation" is an essential guide for anyone who wants to improve their negotiation skills. The book emphasizes the importance of collaboration & empathy in negotiation and provides practical advice on preparing for negotiation, building rapport and trust, and communicating effectively. The book provides real-world examples and explores applications of negotiation in business, personal relationships, and international settings. It debunks common misconceptions about negotiation and offers an optimistic view of the negotiation process as a means of creating value for both parties.
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Similar ideas to 5. Use Nonverbal Cues
The theory examines the ability of a communication medium to effectively and accurately convey social cues.
Research on nonverbal communication estimated that 93% of communication is nonverbal. It is generally accepted that body language and facial expres...
"The Silent Language" by Edward T. Hall is a classic book that explores the nonverbal aspects of communication and how they shape our interactions with others:
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