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Science explains why we’re so much more bold online, especially now

The social presence theory

The theory examines the ability of a communication medium to effectively and accurately convey social cues.

Research on nonverbal communication estimated that 93% of communication is nonverbal. It is generally accepted that body language and facial expression influence our perceptions of other people and how we respond to them.

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Science explains why we’re so much more bold online, especially now

Science explains why we’re so much more bold online, especially now

https://www.fastcompany.com/90538459/science-explains-why-were-so-much-more-bold-online-especially-now

fastcompany.com

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Key Ideas

Online bravery

PC bravery is false bravery that comes from hiding behind a computer screen. It includes saying things online you would never say in person, threatening people you don't like, or making up lies to infuriate people (known as trolling).

On social media, the outspokenness and the cancel culture are heightened at the moment. Ill-conceived social media posts can trigger the downfall of a business or professional career.

The social presence theory

The theory examines the ability of a communication medium to effectively and accurately convey social cues.

Research on nonverbal communication estimated that 93% of communication is nonverbal. It is generally accepted that body language and facial expression influence our perceptions of other people and how we respond to them.

Social media accelerates groupthink

In groupthink, our desire for an unified opinion can override our ability to consider other viewpoints objectively.

A 2015 study found that 57% of Americans who use social media have posted or texted something they regret afterward. Numerous research connects increased screen time with a reduced ability to self-control or to finish a task.

Deal with triggers in a healthier way

Whenever you feel swept along in a virtual firestorm, ask yourself if you would deliver your response to this person face-to-face.

If a comment triggers anger in you, don't immediately fire back. Step away for a while before responding. Shut down your computer and take a walk.

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The German sociologist from the early 20th-century Max Weber wrote charisma is a quality that sets an individual “apart from ordinary men,” and causes others to treat him as “endowed with supernatural, superhuman, or at least specifically exceptional powers or qualities.”

Charismatic techniques can be taught

Charismatic Leadership Tactics range from the use of metaphors and storytelling to nonverbal methods of communication like open posture and animated, representative gestures at key moments.

The more charismatic leadership tactics used, the more individuals will be seen as leader-like by others.

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Psychologists have found a link between a troll's behavior and a few personality traits:

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Empathy deficit

The absence of nonverbal feedback leads to an “empathy deficit,” and this is what sociopaths suffer from.

If someone says something negative in person and makes you cry, he/she will possibly feel uncomfortable. Unless they're psychopaths, your misery will generate an empathic response and lead them to have mercy. If someone tweets something negative and makes you cry, no amount of emojis can transmit the image of a crying person. If there is no social cue to evoke an empathic response, they might continue their negative assault.

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Working Remotely

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Common Challenges of Remote Work

Even high-performing employees can face a decline in job performance and engagement when working remotely. This can be due to:

  • Lack of face-to-face supervision, which leads to a two-way communication gap and even mistrust.
  • There is a delay in the procurement of information as remote workers aren’t able to sense the atmosphere and real-time events at the workplace, leading to a lack of ‘mutual knowledge’.
  • A sense of isolation among remote workers, leading to a feeling of less belongingness within the organization.
  • Distractions at home due to unplanned work-from-home transition, with employees balancing childcare and many other responsibilities along with work.
Improving Engagement And Productivity

A few specific, research-backed steps that can be taken to improve the engagement and productivity of remote employees:

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  • Providing opportunities for remote social interaction by talking about non-work activities, thereby reducing the feeling of isolation among remote workers.
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Our relationship with stories

Good stories catch your attention, connects you by drawing you in and move you to action. Stories that don't capture your attention will fail to deliver their message.

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Become An Active Listener

Be engaged and listen to what they are saying. Show interest, ask questions and clarifications. This shows others that you care about what they are saying, and about them in the bigger picture.

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Embrace opposing feelings

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So don't ignore negative feelings. Embrace them--and then actively work toward overcoming whatever issues you face.

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Rekindling Of An Old Flame

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The Protest Phase

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Rejection, paradoxically, makes the rejected person love the partner even more. This is called a ‘Frustration Attraction’, and can be categorized as an addiction.

Chemical Reactions

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