The Art Of Saying No: 4 Ways To Reclaim Your Time - Darius Foroux
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“Half of the troubles of this life can be traced to saying yes too quickly and not saying no soon enough.”
"The difference between successful people and really successful people is that really successful people say no to almost everything."
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The main reason why we are having a hard time declining other people's requests is that we are afraid to be rejected. We are afraid that people might think negatively.
Assertiveness is behaving in one's own best interests, standing up for oneself without being anxious or guilty, expressing one's honest feelings comfortably, and exercising one's right without deny...
Most people are either passive or aggressive. Passive people are afraid of confrontation and lie easily.
Aggressive people are not liked, as they can trample others for their own benefit.
The middle ground, assertiveness, is where you want to be: Respectful, firm, observant, and detached.