Telehealth can only complement

Telehealth doesn't replace the brick-and-mortar visit, but it complements it.

It's one thing to offer telecare to a patient you know, but another to diagnose during a virtual first visit. A tele-doctor who misdiagnoses a stomach ache that is indeed stomach cancer has the same liability that a traditional doctor does. Therefore, virtual doctors should tell patients whose symptoms suggest a more complicated condition to make an in-person visit to an office.