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Michelle A.

@michelleyaa45

Empathy in the business world

There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.

It is predicted that those with a strong right-brain (interpersonal) qualities will have the upperhand in the Conceptual Age.

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IDEA EXTRACTED FROM:

What's Empathy Got to Do With It?: How to Exercise Your Thinking and Feeling Muscles

mindtools.com

TOPICS IN THIS IDEA

Leadership

5 Ways To Develop Your Emotional Intelligence

Emotional intelligence (EQ or EI) is one of the strongest indicators of success in business. Why? EQ is not only the ability to identify and manage your own emotions, but it's also the ability to recognize the emotions of others.

forbes.com

Emotional Intelligence Matters

EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.

Manage your negative emotions

When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed.

If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.

Be mindful of your vocabulary

Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.

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Smoky Joe

@smokyjoe

The Five Personality Types You Have To Work With

Humans have a remarkable capacity to understand what other people are doing. This plays an important role in our ability to strategize about what the other side is likely to do in a negotiation and to make sense of why the people we work with act as they do.

fastcompany.com

The big 5 personality characteristics

Extroversion
Agreebleness
Conscientiousness
Openness to experience
Emotional stability

These traits reflect...

Extroversion

It reflects the degree to which people like to be the center of attention in social situations.

Extroverts want that spotlight shown on them, while introverts shun the spotlight (though they typically have many friends and like engaging in smaller interactions).

Agreeableness

It reflects how much people want others to like them and have difficulty delivering bad news, giving criticism, and standing up for themselves to others.

People with agreeable personalities really want others to like them, while disagreeable people do not necessarily care whether others like them.

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Bobby Boy

@bobbyb

Self-Control Is Just Empathy With Your Future Self

"For a long time, people have speculated that we use the same mechanisms to reason about other people as about our hypothetical selves," says Rebecca Saxe from MIT. "So this new study fits really well." Saxe should know. She was one of the first scientists to link the rTPJ to theory of mind-the ability to understand the mental states of other people.

theatlantic.com

Self-Control

Self-control, an ability to overcome your current state of want or desire, and appreciate the needs of your future self, is similar to the feelings of empathy and selflessness, which essentially is...

The Theory Of Mind

The Right Temporoparietal Junction part of our brain helps us think about other people, understanding their mental states.
If this region is well developed and better connected to other parts of the brain, people behave altruistically and show less bias in their groups. If this region is impaired, people lose their sense of morality.
New studies about this region of the brain tell us that impulsivity and selfishness are linked, and are the opposite of restraint and empathy.

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