Deepstash brings you key ideas from the most inspiring articles like this one:
Read more efficiently
Save what inspires you
Save all ideas
Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into another's situation, helps to understand why others are reacting to situations.
Studies have shown that patients who had damage to part of the brain associated with empathy showed a lack of relationship skills, even though their reasoning and learning abilities stayed unaffected.
There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.
It is predicted that those with a strong right-brain (interpersonal) qualities will have the upperhand in the Conceptual Age.
Dr. Daniel Goleman gives three reasons why empathy is so important:
Leaders with empathy do more than sympathize with people - they use their knowledge to improve their companies in skillful and subtle ways.
Empathy is a process of thinking and emotion.
SIMILAR ARTICLES & IDEAS:
Good listening doesn't follow a technique as much as being willing to enter into another person's life.
Listening through the screen of your own desires means that you are listening to your own voice and desires. It is the same as not listening at all. Listening demands wiping the slate of your mind clean.
Not knowing what to say when someone confides in you is a daunting feeling. However, we feel that way because we mistakenly think the person reaching out is asking for an explanation.
It is more important just to be there, so the other person doesn't feel alone.
Effective communication is an attainable and deliberately acquired skill set, one that can be learned and practiced over time.
While it’s true that individual attributes can make
To become a more effective communicator, you must 'smoke out' original thought. Rather than conforming to the status quo, make a conscious decision to abandon overdone and clichéd material/
Citing tired platitudes might win you a few "cool points" in social media circles, but they will only take you so far if you're truly striving to effectuate change.
Once you’ve developed a fresh idea, work on organizing your message and polishing your delivery. Think about:
If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily.
Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.