Ideas from books, articles & podcasts.
Empathy means seeing things through someone else's eyes. It is an essential component that keeps relationships running smoothly. It allows us to create bonds of trust, gives insights into another's situation, helps to understand why others are reacting to situations.
Studies have shown...
There are many studies that link empathy to business results. Empathy is correlated with increased sales, performance of the best managers of product development teams, and with enhanced performance in a diverse workforce.
It is predicted that those with a strong right-brain (interpersonal...
Dr. Daniel Goleman gives three reasons why empathy is so important:
Empathy is a process of thinking and emotion.
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