Business Communication

1. Compose an email.
2. Stop and take one long deep breath. 
3. Think of the person to whom the email is going and how you want them to receive your message. Could they misunderstand your words?
4. Look at the d...

1. Using a One-Size-Fits-All Communication Approach. Tailor the communication style to the intended audience.
2. Speaking More and Listening Less. Listen to what is said, how it is said, and to what is not said.
3. Assuming Instead of Asking More Questions.

We all see product and service makers ask for ratings, feedback and check-ins in order to improve their service better.

A business writing can also follow the same user-experience feedback process to improvise their content, clarity or tone.