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Dynamic Measurements
Instead of relying on a fixed standard, regularly tweak and adapt what you measure.
Changing what you're measuring may seem like a drawback, but it really makes your work more robust. Meta-feedback on what you measure stops you from reaching a fragile solution.
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What matters most is often the hardest to track. We then measure things we don't care about with the hope that it will give some clarity. The solution:
- Pick a few metrics that will estimate what matters. The metrics should be easy to measure an...
There are two extremes of evaluating productivity: Input vs. Output
- Input: The salaryman works long hours and is mostly judged on input. The person is judged by his loyalty and commitment to the company.
- Output: The person is entirely me...
Some consultants are paid when the company profits go up, but no money is owed when there is no profit.
But, early management theorists noticed just having a consultant made people work harder. A consultant can make a fortune, even though the advice is worthless. The prob...
A dimension in measuring productivity is looking at the big picture or fine-grained details.
- The big picture: Looking back over the years, how much difference did it make?
- Fine-grained means adding up the hours worked, which gives an imme...
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Productivity metrics are a means of tracking and measuring how quickly and efficiently employees are completing assignments.
These metrics are also helpful insights to track, manage, and improve employee performance.
As you would expect, there are various types of employee productiv...
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Fixing employee productivity in the industrial age, when most workers were handling machinery and it’s parts, was a tedious but doable process. The managers had to fix the people who were making mistakes or were inefficient through systematic management.
Today, in the age of software and i...
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The traditional approach to goal-setting is measured by one thing: the outcome.
This goal-setting approach is problematic for three reasons:
- It attaches our self-worth to the outcome of our goal: If we accomplish our goal, we see ourselves as successful; if we d...
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