deepstash

Beta

The Psychological Toll of Rude E-mails

E-mail rudeness is a pervasive problem

E-mail rudeness is a pervasive problem

Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.

Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the office.

23 SAVES


This is a professional note extracted from an online article.

Read more efficiently

Save what inspires you

Remember anything

IDEA EXTRACTED FROM:

The Psychological Toll of Rude E-mails

The Psychological Toll of Rude E-mails

https://www.scientificamerican.com/article/the-psychological-toll-of-rude-e-mails/

scientificamerican.com

3

Key Ideas

E-mail rudeness is a pervasive problem

Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.

Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the office.

The derogatory or condescending e-mail

Electronic communication is efficient, but it's detached. Sitting at a computer screen, the need for tact and a respectful tone disappears.

  • Being on the receiving end of such impoliteness can create lingering stress and negative emotions. The recipient may find it harder to stay engaged at work. The stress associated with e-mail rudeness can spill over into family life and, like a chain reaction, can send stress signals to other people.
  • A subtler form of aggression is failing to reply to a request, in effect giving others the "silent treatment." Not responding to an email leaves people hanging and struggling with uncertainty.

Remember your netiquette

With remote work on the rise, the use of electronic communication has allowed incivility to thrive.

  • To mitigate the stress, managers need to set clear and reasonable e-mail expectations. Organizations should create meaningful opportunities for employees to build good working relationships.
  • For employees, the best option to cope is to unplug from work after-hours.
  • Regardless of your level of stress, remember the rules of netiquette. Spend time composing your e-mail and notice inconsiderate expressions. Acknowledge a request and let your co-workers know when you will get back to them. Perhaps keep caps lock off.

EXPLORE MORE AROUND THESE TOPICS:

SIMILAR ARTICLES & IDEAS:

Performer - audience synchrony
Performer - audience synchrony

When you are at a concert and you get to the part with a refrain from your favorite song, you are swept up in the music. The performers and audience seem to be moving as one.

Rese...

Dancing to the same emotions

The synchrony between the brain activity of a performer and his audience shows insights into the nature of musical exchanges: we dance and feel the same emotions together, and our neurons fire together as well. This is especially true when it comes to the more popular performances.

Synchronous brain activity was localized in the left hemisphere of the brain (temporal-parietal junction). This area is important for empathy, the understanding of others’ thoughts and intentions, and verbal working memory used for expressing thought.

Music and the right hemisphere of the brain

The right brain hemisphere is most often associated with the interpretation of musical melody.

In the right hemisphere, synchronization is localized to areas involved in recognizing musical structure and pattern (the inferior frontal cortex) and interpersonal understanding (the inferior frontal and postcentral cortices).

3 more ideas

Past and future
Past and future
  • When English speakers use hand gestures to talk about the past and the future, they thrust a hand over the shoulder for the past and put a hand forward to indicate the future. English speake...
How humans sense time

Humans are different from animals in that we don't sense time only as passing. We dice time into units or think of time to go beyond our lifespan, such as millennia. We rely on time concepts that allow us to make plans, follow recipes, and discuss possible futures.

Describing yesterday and tomorrow

Recent research suggests that across all cultures, the concept of time depends on metaphor, known as a conceptual metaphor. We build our understanding of duration and sequences of events out of familiar spatial ideas such as size, movement, and location.

But the "time is like space" metaphor takes on very different forms from one culture to the next.

5 more ideas

Sleep Paralysis
Sleep Paralysis

Apparent hallucinations of a dark monster holding the sleeping person, while he or she is unable to move or speak, is a phenomenon that is experienced by one-fifth of the population at least once.

The Scientific Explanation Of Sleep Paralysis

Scientists claim a brain glitch blurs the wakefulness and Rapid Eye Movement (REM) modes of sleep, making the dreams come out in the real world, creating a hallucination.

To prevent you from acting out these dreams, the brain paralyses your body. Sometimes this mechanism fails and you see your dream in augmented reality in the real world.

Cultural Interpretations of Sleep Paralysis

The Egyptians referred to sleep paralysis as something caused by a ‘Jinn’, which terrorizes and even kills the victims. Italians refer to this figure as Pandafeche, a giant cat.

South Africans interpret this as small creatures known as tokoloshe, who perform black magic, while in Turkey the creature has another name, the Karabasan.

one more idea