The Psychological Toll of Rude E-mails
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Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.
Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the office.
Electronic communication is efficient, but it's detached. Sitting at a computer screen, the need for tact and a respectful tone disappears.
With remote work on the rise, the use of electronic communication has allowed incivility to thrive.
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