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The Psychological Toll of Rude E-mails
The derogatory or condescending e-mail
Electronic communication is efficient, but it's detached. Sitting at a computer screen, the need for tact and a respectful tone disappears.
- Being on the receiving end of such impoliteness can create lingering stress and negative emotions. The recipient may find it harder to stay engaged at work. The stress associated with e-mail rudeness can spill over into family life and, like a chain reaction, can send stress signals to other people.
- A subtler form of aggression is failing to reply to a request, in effect giving others the "silent treatment." Not responding to an email leaves people hanging and struggling with uncertainty.
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Key Ideas
E-mail rudeness is a pervasive problem
Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.
Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the office.
Remember your netiquette
With remote work on the rise, the use of electronic communication has allowed incivility to thrive.
- To mitigate the stress, managers need to set clear and reasonable e-mail expectations. Organizations should create meaningful opportunities for employees to build good working relationships.
- For employees, the best option to cope is to unplug from work after-hours.
- Regardless of your level of stress, remember the rules of netiquette. Spend time composing your e-mail and notice inconsiderate expressions. Acknowledge a request and let your co-workers know when you will get back to them. Perhaps keep caps lock off.
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When you are at a concert and you get to the part with a refrain from your favorite song, you are swept up in the music. The performers and audience seem to be moving as one.
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Dancing to the same emotions
The synchrony between the brain activity of a performer and his audience shows insights into the nature of musical exchanges: we dance and feel the same emotions together, and our neurons fire together as well. This is especially true when it comes to the more popular performances.
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Music and the right hemisphere of the brain
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Sleep Paralysis
Apparent hallucinations of a dark monster holding the sleeping person, while he or she is unable to move or speak, is a phenomenon that is experienced by one-fifth of the population at least once.
The Scientific Explanation Of Sleep Paralysis
Scientists claim a brain glitch blurs the wakefulness and Rapid Eye Movement (REM) modes of sleep, making the dreams come out in the real world, creating a hallucination.
To prevent you from acting out these dreams, the brain paralyses your body. Sometimes this mechanism fails and you see your dream in augmented reality in the real world.
Cultural Interpretations of Sleep Paralysis
The Egyptians referred to sleep paralysis as something caused by a ‘Jinn’, which terrorizes and even kills the victims. Italians refer to this figure as Pandafeche, a giant cat.
South Africans interpret this as small creatures known as tokoloshe, who perform black magic, while in Turkey the creature has another name, the Karabasan.
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Why We Avoid Asking For Advice
Most people shy away from asking for advice when they cannot figure out how to finish a tricky task or assignment at work.
- Reasons range from not wanting to bother anyone, or not tru...
Advice Seekers Appear Smarter
The fear of appearing incompetent or an incompetent person is misplaced, as research shows that the person who is asked for advice thinks good of the person asking.
Advice seekers appear smarter to the person whose ego is now stroke, making him provide valuable insights while being impressed by the seeker. Being asked for advice increases the level of perceived competency of the seeker in the eyes of the expert.
Connection Made Thorugh Advice
Asking for advice leads to a series of interactions at the office, which gives way to exchanging information, learning and builds a meaningful connection that goes beyond the initial request for advice.
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