Serendipity and being open to the unexpected
Serendipity is making unexpected discoveries. It is not entirely controllable nor predictable. It means seeing solutions where others find none.
In a rapidly changing world, we don't know which problems to solve or which resources to develop. To meet this challenge, we must learn to accept the limitations of planning and welcome the potential of the unexpected.
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Several companies design flexible structures and processes to cope with the unexpected. Uncertainty presents not only a challenge but also a potential opportunity.
People find comfort in certainty. We form organisations; we structure our activities and strategies around the idea of certainty; we find satisfaction knowing that planning will bring fruition. But the unforeseen makes the greatest difference to our futures.
We look out for the unexpected every day - for example, when we use a pedestrian crossing, we still look out for the unexpected driver who might race through the red light. That awareness of the unexpected is at the core of understanding the science of smart luck that we can use to our benefit.
In other people, we focus on the successful result, not the struggle and growth experiences they endured to reach it, while in ourselves, all we’re aware of is the struggle we endure and not the success that is readily apparent to others.
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