Develop the conditions for serendipity - Deepstash

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Develop the conditions for serendipity

Several companies design flexible structures and processes to cope with the unexpected. Uncertainty presents not only a challenge but also a potential opportunity.

  • The company, Haier, developed a 'platform ecosystem' where employees can present their ideas to an investment committee.
  • They also developed a digital ecosystem around users where the user is the core.
  • A culture of innovation is encouraged by rewarding autonomous decision-making and encouraging employee teams to find external partners to develop ideas.
  • Other companies focus on coffee trials, where you are randomly paired up with other employees over lunch.

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Serendipity is making unexpected discoveries. It is not entirely controllable nor predictable. It means seeing solutions where others find none.

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