How to improve expert communication

To succeed in articulation, we need to chisel away at imprecise words, while guarding against words that would blur what we think.

We often discover what we think by reflecting on what we find ourselves saying. Immediately articulating our thoughts can also come out of us as buzzwords that might hardly reflect what we think at all. (eg, 'What a mess!') These words could come as a result of habit and obscure your thoughts even from yourself.

The careful searching for words we need stands in tension with the ignorance we hope it will remedy. The clarity we want seems to consist in the knowledge that we're thinking some specific thought.

Jean-Paul Sartre touched on this paradox when he stated: "This is indeed what linguists and psychologists have perceived … they believed that they discovered a circle in the formulation of speaking, for in order to speak it is necessary to know one's thought. But how can we know this thought as a reality made explicit and fixed in concepts except precisely by speaking it?"

This is an invaluable tool for the fields of biology, medicine, economics, arts and humanities and the administrative services of the government.

Statistics provides useful tools, but those calculations and assumptions are based on certain constants that can lead to serious mistakes if taken too literally or applied to a large size. These calculations provide usable figures in a ‘quick and dirty’ way.

Quételet, the mathematician turned astronomer who was performing social physics miracles as the central figure of Belgium science, got better in his game by learning probability theory and making use of his polymath brain. His work included estimations and calculations using the available data and his mathematical and statistical skills. Instead of counting everyone to know the population, Quételet used some reasonable estimates and then multiplied the number of births per year with the ratio of the total population to the annual births.

The new methodology was published in Quételet’s books in the 19th century, like Social Physics (1835) and its newer editions, and caught the imagination of the public. Concepts like the Average Man and the Bell Curve (a normal probability of distribution) simplified complex statistics and made it accessible to the world while being easily quotable and comparable.

Swiss physician Johannes Hofer referred to nostalgia as a kind of homesickness, a desire to return to the beautiful, simpler times.

The feelings of nostalgia were usually melancholia, anxiety, and rumination. It was made into a neurological illness, which was related to the geographical location of the person longing for home.

• Nostalgia was considered by the early 20th century a psychiatric illness caused by some traumatic experience of childhood. It had three components, cognitive, affective and conative.
• The cognitive part remembered old memories of the self, while the affective part was a sad emotion, finally moving towards a desire to return home(conative).
• Nostalgia is neither a pathological state and nor is it necessarily beneficial. What we can think, remember or imagine, is not bound to be real or factual.

When we don't understand the details, it can cause much trouble. If a nation is overconfident that they will win a war, they will fight more wars. An investor that is to sure of their estimate of an asset's value will trade too much.

The world is too big to process and understand everything. We have to oversimplify the world to be able to function in it. The difficulty is that we don't think our models of how the world works are oversimplified. We believe they are correct. This creates a hidden risk.

Focusing on specific details in a complex system while ignoring the amount of detail contained within the system may at first show a benefit. However, it can create a massive collapse in the long-run.

In the late 18th century, the German government wanted to grow "scientific forests" to track and harvest timber. Underbrush was cleared, and tree species reduced. The first planting did well because of nutrients that were still left in the soil. But the clearing of underbrush reduced insect, mammal, and bird populations essential to soil building. Pests had few enemies left and infected the entire forest, resulting in massive forest death across the country.

Denial refers to the rejection or diminution of a phenomenon that has a large and even overwhelming body of supporting evidence.

Cognitive dissonance is a negative, tensed emotional state that is caused by holding beliefs or behaviors that are inconsistent with one another.

Because cognitive dissonance brings discomfort, we try to escape it. There are 2 options to get rid of it: to change a behavior or to change a belief. Most people choose the second option.

• Usually, a typical job interview has the employer(s) sit in a room (or a video conference software) and make them answer unstructured questions, gauging their ability to charm them, and appear as the right fit by feeling like ‘one of the gang’. The candidate is selected or rejected based on how good he ‘performed’ on the interview day.
• Charisma can also be faked during an interview process, and the interviewer can be duped into hiring a wrong candidate who was able to manufacture charm and likeability to get selected. This makes hiring based on what is portrayed by the candidate to be inherently flawed.

In an ideal world, the competence of a person should get him or her the job. In reality, bias gets in the way and is normally related to age, gender, race, appearance and even social class.

Another common mistake is to hire someone who is well-liked by the interviewer due to them being similar. This eventually narrows down the range of skill sets and diversity of thinking in the workplace.

We have no idea what causes the impostor syndrome. But we all suffer from it It may have to with:

• Personality traits, like anxiety or neuroticism
• Family or behavioral causes, like childhood memories (such as feeling that your grades were never good enough for your parents)
• The environment or institutionalized discrimination.

• Acknowledge the thoughts and put them in perspective: Simply observing that thought as opposed to engaging it can be helpful.
• Reframe your thoughts: The difference between someone who experiences impostor syndrome and someone who does not is how they respond to challenges.
• Share what you’re feeling with trusted friends or mentors: People who have more experience can reassure you that what you’re feeling is normal.

Competency requires practice. It doesn't get easier overnight.

Playing the part doesn't mean to just fake it, even if there are some benefits to that, too. Instead, by diving in and doing the work even if you don’t feel 100% prepared, your skillset will start to improve as you get more practice.

When you’re really unsure, asking questions may be last thing you'd want to do, because it could feel like turning on a spotlight when all you want to do is go unnoticed. But masking uncertainty tends to amplify it.

In many situations, questions are an important tool: the more comfortable you get asking for clarification or help, the smoother the path is down the road.

The bodily symptoms of this strange appearance point to three dimensions:

• Sensory: The marvelous things take hold of our senses - we stare and widen our eyes.
• Cognitive: We are perplexed because we don't have a past experience to understand them. It leads to a suspension of breath, similar to when we are startled.
• Spiritual: We look upwards in veneration, which makes our heart swell.

At the mild end of this emotion, we talk about things being marvelous. More intense emotions might be described as astonishing. The extreme of this experiences is met with expressions of awe.