Choosing The Right Words
Works are like keys that can lock or unlock minds. Use a neutral tone combined with the right words, avoiding conflicting or loaded ones.
It is also a good idea to keep the questions open-ended. Closed-ended questions often sound loaded or biased to the interlocutor.
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The idea is part of this collection:
Learn more about communication with this collection
Understanding the importance of decision-making
Identifying biases that affect decision-making
Analyzing the potential outcomes of a decision
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