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Ways to improve productivity
Strategies for reducing stress
Tips for managing email overload
There are 3 types of empathy
- Emotional empathy: “You feel awful? Then I feel awful too!”
- Cognitive empathy: “I understand that you are feeling awful. That must suck.”
- Compassion: “You feel awful? I feel for you. How can I help?”
Compassion is what we focus on for emotional intelligence.
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Emotional intelligence
It's the ability to accurately perceive your own and others’ emotions, to understand the signals that emotions send about relationships, and to manage your own and others’ emotions.
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The 5 components of EI
- Self-Awareness: understanding of one’s emotions.
- Self-Regulation: it frees us from being prisoners of our feelings.
- Motivation: having an intrinsic desire to achieve things.
- Empathy: the ability to understand emotions of other people.
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Types of empathy
There are different types of empathy that a person may experience:
- Affective empathy involves the ability to understand another person's emotions and respond appropriately. Such emotional understanding may lead to someone feeling concerned for another ...
The three types of empathy
Empathy is the ability to share another person's emotions after having reached a good understanding of their suffering. There are three main types of empathy:
- Cognitive empathy, which is defined as the ability to understand and to share someone else'...
Empathy
- Cognitive and emotional empathy: You can describe things in ways your colleagues can understand because you are aware of different perspectives.
- Good listening: You pay full attention to the other person and make sure you understand what they are saying.
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