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When we focus on others during a conversation, we shift our attention outward and become at ease, relatively. Our exaggerated self-consciousness is gone and we become less awkward.
Keeping our mind on the goal and not on the process makes us avoid the self-focus vortex, and it also helps to take a deep breath and lighten up.
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No one looks forward to awkward moments, as they can be panic-inducing. So we end up desperately following certain social rules to minimize awkwardness, like ensuring conversational silence isn’t more than four seconds or having certain formulated ways to end a phone conversation.
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