The SAFE Technique: Stop

When our work performance is criticised, it can make us question our sense of self and make us perceive it as a threat. We are likely to have an emotional reaction that can lead to irrational outbursts.

How to manage your response: Stop. Don't defend yourself or argue your position. Instead, try to become aware of your physical and emotional reaction. Is your heart racing, your breathing shallow? Silently count to 10, focus on your breath, and lightly rub your fingers as you listen.