Ideas from books, articles & podcasts.
Making excuses about our social transgressions comes natural to us, as we experience guilt or shame upon committing the error. The excuse is our attempt to lessen the potential (or imagined) blame from others or even ourselves.
Example: Giving the excuse of being too busy to call up a friend on their birthday works both ways, as apart from saving our face, we also mask the fact that we are a thoughtless and negligent entity.
MORE IDEAS FROM THE SAME ARTICLE
Excusing the behaviour of our friends and loved ones can help us keep the relationship intact, and provides us with a tool to cover up the relationship issues and the internal problems that have no apparent solution except suppression.
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