The actor-observer bias
When a person experiences something negative, they will blame the circumstances. When something negative happens to another person, they will blame the individual for their behaviors.
For example, when a doctor tells someone their cholesterol levels are too high, the patient might blame environmental influences. When they hear of someone else with high cholesterol levels, they think it is because of a poor diet or lack of exercise.
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Why the actor-observer bias happens
A possible reason is that when people are the actors in the situation, they are blind to their own actions.
When they are observers, they can easily spot the behaviors of other people.
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