Body Language
Many leaders can mistake what is being stated as the entire information, neglecting the unspoken messages that are revealed by observing the body language of the subordinates and peers.
Paying attention to what isn't said can make a huge difference in the level of communication.
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Body language awareness
When people are speaking, they begin to mirror one another. You can use that and copy their body language, so you can signal to them that you have a good understanding of what they're saying. If you change your own position and the other person copies you, the conversation is probably going...
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