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Any communication can only have the intended impact if the basic understanding of what is the core takeaway from the conversation is well prepared. Instead of preparing a speech, prepare the basic talking points, focusing on the main purpose for the effective communication of the message.
Avoid using too much jargon or ‘business speak’ which can come across as insincere and alienate many listeners.
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A leader can gain much from simply focussing on the other person and listening carefully.
A common mistake many leaders make is to make their communication a one-way street, robbing other people the opportunity to add value to their ideas and decisions. Listening to your a...
Highly successful leaders sometimes struggle to communicate with people that they know well. This error is not prevalent while talking to strangers, and is called the Closeness-Communication Bias, and is due to an illusion of insight while communicating with friends or c...
"The single biggest problem in communication is the illusion that it has taken place."
An effective communicator needs to mould the message to ensure (sometimes in real time) it is listened to.
Make sure people are not rushed into an already made decision, and the main point is not put forth as a blunt statement. A meaningful dialogue with intellige...
Many leaders can mistake what is being stated as the entire information, neglecting the unspoken messages that are revealed by observing the body language of the subordinates and peers.
Paying attention to what isn't said can make a huge difference in the level of communi...
While speaking to groups, a leader tends to be formal, and is distracted by the large crowd, failing to create a deep level of intimacy.
The trick to effective communication is to deliver the message as if one is talking to an individual. This makes the speech emotionally genuine
“People will forget what you said and did, but they will never forget how you made them feel.” - Maya Angelou
An emotional-level connect is imperative in an effective communication, without which the entire exercise is impotent. A sincere, transparent, and emotion...
Active listening may be your most important skill set. Here is how to practice it:
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