Have they searched for solutions?
Whether they have tried to solve their problem or not, tells you if they are willing to try whatever solution you could come up with and if they would pay for it. The harder they have tried to solve their problem, the bigger their interest will be in a potential new solution.
Questions to determine their level of motivation:
- How did you try to solve this?
- Did you look up any information about ... ?
- Have you asked anyone for recommendations on ... ?
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